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Archive for January 2015

What Is That? Check Engine Light Service at L and M Motors Inc

Posted January 28, 2015 12:00 PM

Okay. You went to your local Anchorage car wash, and while your vehicle was under the dryer, the Check Engine light started flashing. Panic! What did you just do? Something is seriously wrong with the vehicle! You head for the nearest Anchorage service center, but on the way, the Check Engine light stops flashing and just glows red. Hmm. Maybe things aren't as bad as they seem. You decide to wait until payday to take your vehicle in to get serviced. In the meantime, the Check Engine light goes off. What? You decide the light must be faulty; maybe when it comes on it doesn't mean anything, or maybe it's just in your vehicle as some sort of scam to get you to pay for unnecessary repairs. You're glad you didn't take your car to the Anchorage repair shop and resolve to ignore that Check Engine light in the future.

Whoa! Let's look at what really happened. Your vehicle was under an air dryer. Your air intake sensor measured too much air running through the engine. It sent its report to the engine computer, where a warning was triggered; there shouldn't be that much airflow when the vehicle engine is idling. This is a serious problem that could cause permanent engine damage. Warning! The Check Engine light starts flashing, letting you know you need to take immediate action to prevent that damage.

You drive out from under the dryer, and the air intake sensor sends a new message to the computer. The computer realizes that everything is normal and tells the Check Engine light to stop flashing. The vehicle doesn't need immediate attention; but there was a problem, and it should be checked out by your L and M Motors Inc service advisor. After a few days the computer senses that the problem is gone, so it turns off the warning light.

You may think this story illustrates the uselessness of a Check Engine light, but you should remember that a computer can't think for itself; it can only follow its programming. It doesn't know the difference between a car wash air dryer and a serious malfunction in your vehicle engine. That doesn't make it useless. It just means you have to be the smart one.

Being smart doesn't mean ignoring your vehicle Check Engine light. It lets you know when something is wrong, and you can prevent a lot of damage to your vehicle by paying proper attention to it.

Your engine computer is constantly collecting data about what is going on inside your vehicle engine. It knows what parameters are normal and when a reading may indicate a problem. It uses the Check Engine light to let you know when something isn't right. It then stores a code in its memory — which a technician can retrieve — that indicates which reading was abnormal.

The technician uses this code as a starting place to find out what's wrong with your vehicle. It's like going to the doctor with a fever. The fever is the reading that is abnormal — your temperature is too high — but the doctor still has to figure out what's causing it. It's probably an infection, but what kind? Sinus infection? Appendicitis? Flu? The problems and their solutions are quite different. But a fever also tells a doctor what's NOT wrong with you. Fevers don't accompany stress headaches, ulcers or arthritis, so there's no sense in testing for those conditions.

The pros at L and M Motors Inc respond to a trouble code in your vehicle's computer in the same way. The code doesn't say exactly what's wrong, but it does give the technician a good indication of where to start looking —and where he/she doesn't need to look.

Now, you wouldn't consider diagnosing yourself with a serious medical problem — good medical advice unless you're a doctor. So you shouldn't consider trying to diagnose your vehicle's troubles by yourself — good auto advice unless you're a trained mechanic.

There are cheap scanners available on the market, and some Anchorage auto parts stores offer to read trouble codes from your vehicle engine's  computer for you. But these are really not good alternatives to taking your vehicle to a qualified service center such as L and M Motors Inc in Anchorage. Your engine's computer has both short-term and long-term memory, and there are some codes that are specific to a particular make of vehicle. Cheap scanners can't read an engine computer's long-term memory nor can they interpret manufacturer-specific codes. That's why our manager at L and M Motors Inc spends a lot of money on high-end diagnostic tools.

It's as if you had a choice between a doctor who had a tongue depressor and a thermometer and one who had all the latest medical diagnostic equipment on hand. Honestly, which would you choose?

Getting your codes read at your Anchorage area auto parts store isn't really a money-saver, either, unless you're a trained mechanic. You'll end up with a code that tells you a symptom. What usually happens next is that the Anchorage area parts store sells you something that directly relates to the symptom. It may or may not fix the problem. It's actually cheaper to just go to L and M Motors Inc and get things fixed right the first time.

Remember, a fever can indicate a sinus infection or appendicitis. An antibiotic may be okay for that sinus infection, but it likely won't help your appendicitis. Is it really wise to wait around to see if the antibiotic helps when you might have appendicitis?

Part of good vehicle care is knowing where you can get a problem fixed — and fixed right. Preventive maintenance goes a long way to keeping you out of the repair shop, but eventually, we will all have a problem that needs fixing. Let's do it right the first time at L and M Motors Inc.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994

 



Under Pressure in Anchorage: TPMS

Posted January 21, 2015 12:00 PM

Have you noticed an increase in price when you get a flat tire fixed in Anchorage, or have your tires rotated? It might be the result of your TPMS, or Tire Pressure Monitoring System.

The federal government began requiring a TPMS system on 2008 model year passenger vehicles and light trucks. Some 2006 and 2007 models may have them as well. The system has a warning light that is mounted on the dashboard that will go on if one of the tires becomes severely underinflated.

Why the new requirement? Because underinflated tires are the number one cause of tire failure. Tire blowouts cause crashes and sometimes fatal accidents. Underinflated tires also need longer stopping distance and can skid, both of which also present dangers on AK roads. Many flat tires can also be prevented by proper tire inflation, and though this may seem an economic consideration, Anchorage drivers who have changed a flat on the side of the road recognize that this has serious safety concerns as well.

Advances in tire technology, specifically the development of radial tires, has made it harder for Anchorage drivers to recognize when a tire is underinflated. At a recommended pressure of 35 psi, a tire is seriously underinflated at 26 psi. But the tire doesn't look low on air until it reaches 20 psi. This raises concerns about vehicle owners being able to tell when their vehicles are a safety hazard on the road. Hence, the TPMS.

So, like seatbelts, the TPMS system is expected to save a lot of lives. The technology has been in use in race cars for years, and now it's being mandated for all passenger cars, SUV's, minivans and pick-ups. Besides warning drivers in the Anchorage area when their tires need air, the system is required to indicate when it is malfunctioning.

This increased safety won't come without increased costs. Estimates regarding the cost of maintaining the TPMS on your vehicle run from $27 to $100. Also, there will be an added cost for tire repair. Anchorage service centers have had to purchase new scanning equipment to work with TPMS sensors and other equipment to repair tires and wheels equipped with TPMS. The pros at L and M Motors Inc have to be trained to use the new equipment. These costs will have to be passed on to Anchorage drivers.

Further, whenever a tire is changed, L and M Motors Inc will have to deal with the TPMS. Sensors will have to be removed, then re-installed and re-activated. Sometimes the act of changing a tire will damage a sensor, and it will need to be replaced. These extra services will come at an added charge to Anchorage drivers.

Tire rotations will require that the TPMS be re-programmed. And whenever a vehicle's battery is disconnected, the TPMS will require re-programming as well.

The TPMS itself will require attention – it contains batteries and sensors that will wear out and need to be replaced.

So, if you've noticed an increase in the cost for vehicle care at your Anchorage tire center, it may not be the economy. It could be the cost of the TPMS in newer vehicles. Before you dash off an angry letter to Congress, however, stop and consider what you're paying for. If predictions are correct, the TPMS will save lives, and that will be a benefit to all of us.

Of course, no warning system will save lives in Anchorage if drivers don't pay attention to it. And remember that the warning doesn't come on until the tire is severely under inflated; you still should check your tire pressure at least once a month. You can prevent accidents and potentially save lives without a warning system by keeping their tires properly inflated.

Safe driving!

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994



It's About Time: Following Service Intervals at L and M Motors Inc

Posted January 13, 2015 12:00 PM

There are a lot of things in life that Anchorage residents have to do on a regular basis. We wash dishes every day, do our laundry and mow our lawns every week, and pay the bills every month. We should go to our Anchorage dentist twice a year and see our doctor for a check-up once a year. When we don't stay on schedule with these routines, it can lead to embarrassing, painful or expensive consequences.

Scheduled maintenance is also part of good vehicle care. Anchorage drivers should take their vehicles in regularly for a good check-up. But many folks struggle to remember or actually even ignore this auto advice. When it comes to our vehicles, we're more likely to listen to, “If it ain't broke, don't fix it,” than, “An ounce of prevention is worth a pound of cure.” Yet it is the second adage that is the more applicable one.

Regular brushing treatments prevent cavities. Filling a cavity prevents a more painful and more expensive root canal. In the same way, replacing coolant/antifreeze in your vehicle can prevent cooling system leaks. Repairing leaks can prevent engine failure. So why do we procrastinate?

One reason might be that “ignorance is bliss.” We can see dirty dishes on the counter and how long our grass is getting. We can smell how dirty our clothes are. But we don't notice how dirty our transmission fluid is getting. However, trouble in our vehicles is like trouble in our bodies — ignorance is not bliss. High blood pressure can lead to heart damage, and inadequate coolant can lead to engine damage. However, we can't know about either one unless we take the time for a diagnostic check-up at L and M Motors Inc in Anchorage.

Another reason we put off scheduled maintenance for our vehicles may be that we are simply intimidated by automotive care. After all, we understand how to take care of clothing, dishes, lawns, etc. Most of us have a basic working knowledge of our bodies and feel qualified to explain how we feel. But our vehicles? What exactly does routine, preventive maintenance involve? Most Anchorage residents don't know.

Of course, our vehicles come with owner's manuals that do a good job of explaining what routine maintenance is and how often our vehicles need it. But how many Anchorage vehicle owners actually read them?

The good news is that all we have to do is remember to take our vehicles to a reputable, service center like L and M Motors Inc in Anchorage. Like a good doctor, your friendly and knowledgeable pros at L and M Motors Inc will be able to tell you what maintenance and service your vehicle needs and when. The service center can track your vehicle's maintenance records—just as a doctor maintains your health records—so that your vehicle is getting the service it needs in a timely manner.

Here are some guidelines to help you understand the basics of preventive maintenance: Fluids. If it's a liquid, it has to be replaced regularly. Your owner's manual will tell you how often. Liquids include oil, transmission fluid, coolant, power steering fluid, brake fluid and differential fluid. There may be others. Check with your owner's manual or your service center for specifics on your vehicle.

Tires. They need routine, scheduled care to wear well. Primarily, they need air. But they also need to be rotated, balanced and aligned.

Brakes. Brakes and shock absorbers wear out. There's no way to avoid it. Worn parts need to be replaced.

Fuel. Obviously your vehicle needs fuel on a regular basis. But the fuel system also needs periodic maintenance. Air filters and fuel filters get dirty and need to be replaced. The fuel system needs to be kept clean.

These are the basics of vehicle maintenance. Of course, there are other parts of your car that need to be inspected regularly, such as the battery, exhaust system, belts, etc. These parts have longer life cycles than your fluids, tires, brakes and filters, and so don't need to be replaced as often.

If you are taking your vehicle in for the basics, then your Anchorage service center will let you know when it is time for an inspection of these other things. Or they may notice a problem when doing routine maintenance and let you know. Either way, you'll get a heads-up when your vehicle needs more attention.

If you're not convinced yet that your vehicle needs regular service, consider this: not doing so will cost you in decreased fuel economy, lower performance and compromised safety. These could lead to repair bills and costly accidents.

Just like a good dental check-up, a good auto check-up at L and M Motors Inc in Anchorage can save you from experiencing embarrassing, costly and painful situations.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994



Treat Your Vehicle to Good Tires at L and M Motors Inc

Posted January 7, 2015 12:00 PM

When we shop for shoes, most of us know that we can get two pairs of cheap shoes or one good pair for about the same price. And since the two cheap pairs wear out in about the same time as the good pair, there really is no difference in cost. If you like having a closet full of shoes to match your moods and outfits, then cheap shoes can be what you want. But if you spend a lot of time on your feet, you probably know that cheap shoes can come with an added cost of sore feet and other foot ailments. When you add in the benefits of comfort and protection, the more expensive shoes are actually the better value.

Buying tires at L and M Motors Inc in Anchorage is a lot like buying shoes, except that Anchorage vehicles don't have changeable apparel and don't need a closet full of tires to match. Vehicles spend a lot of time on their tires—all the time, in fact—so they need tires that can stand up to the job. Tires are work shoes: they have to deal with a lot of crazy AK road conditions, all while carrying the weight of a vehicle and its passengers.

Bad tires, like cheap shoes, can also be a safety concern for Anchorage drivers. Tires need good traction, and they need to be strong enough to handle the loads they carry. Vehicles that carry heavy loads or tow trailers around AK need tires with a high load rating, in the same way that you are better off on a rough AK mountain trail with sturdy hiking boots rather than flip-flops.

The best tires on the market are called Tier 1 tires. These are high-quality tires engineered to stand up to a lot of wear while maintaining good traction. They are also the most expensive tires on the market, although prices don't vary much from brand to brand.

Tire chain stores in Anchorage often carry tires with their own brand name. These are private label tires. They are less expensive than Tier 1 tires but are still a quality product. In fact, many private label tires sold in the Anchorage area are manufactured by the same companies that make Tier 1 tires. Don't hesitate to ask your L and M Motors Inc tire professional who makes their private brand.

The cheapest tires on the AK tire market are Tier 3 tires. Most of these tires are imported from Asia or South America, and they just don't have the same standard of engineering behind them that the higher-priced tires have. When it comes to Tier 3 tires, you get what you pay for.

At L and M Motors Inc, we sometimes express tire quality in terms of the warranty. In other words, we call a tire a “40,000 mile/65,000 km tire,” or a "60,000 mile/100,000 km tire." This refers to the number of miles/kilometers a tire will be under warranty. Tires with a higher mileage warranty are made with higher quality rubber compounds and have more tread. As you might expect, they also cost more than tires with low mileage warranties.

Cheap tires often have no warranty at all. However, if you find yourself in a position where you need new tires and you're really strapped for cash, purchasing Tier 3 tires is better than waiting until you can afford Tier 1. It's always better to drive on new tires, even cheap ones, than driving on tires that are worn past their safety limits.

That said, if you're driving on Tier 3 tires, it's a good idea to budget and plan to buy higher-quality tires the next go-around. Two sets of cheap tires may wear out in the same time as one set of quality tires, but the quality tires actually cost less than two sets of cheap tires. That's the great fallacy of cheap tires. In the long run, they actually cost more than good tires and come with significantly reduced performance and durability to boot. Not exactly the best value for Anchorage area drivers.

So, some good auto advice would be to always buy as much tire as you can afford. That way you'll get the most durability and performance and the most mileage out of every tire. Plus, with a better tire, there's some peace of mind that comes with knowing you won't have to purchase tires as often.

Good vehicle care requires checking your tires occasionally for tread wear and road damage. Practicing this preventive maintenance can help you avoid flats and blowouts.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994

 



Clean Air for Your Engine: A New Engine Air Filter at L and M Motors Inc

Posted January 2, 2015 12:00 PM

All of us in Anchorage know we have to get the oil changed in our vehicles periodically. That's just part of good vehicle care. But when L and M Motors Inc technicians change your oil, they also usually inspect your air filter. That's why they sometimes let you know that your air filter needs to be changed before releasing your vehicle.

Don't just chock this up to trying to sell you something else. Anchorage area drivers really do need to change their air filter when it gets dirty. You can check your owner's manual to see how often your air filter should need to be changed, but remember, if you live in an area in AK with poor air quality, or if you drive a lot or drive under harsh conditions in the Anchorage area, you may need to change that filter more often than is recommended.

Changing an air filter isn't guesswork. If a filter's dirty, it needs to be replaced. Air filters aren't very expensive at L and M Motors Inc. But the problems they cause if Anchorage auto owners don't change them can get to be.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994



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Testimonials

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Christine is so helpful and the sweetest lady! These guys are amazing! They are honest about what is being done to your car and don't overcharge you like dealerships! I just moved up to Alaska and plan on using these guys forever. Definitely recommend their service and expertise.
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So we started hearing a high pitched noise from the back brakes on a trip to anchorage from seward, after checking out another local shop who was extremely rude I jumped on yelp and stumbled across these lovely people. They got me in right away just to take a peek, saying they couldn't fit me in till later but would take a look just to see if it was still safe to drive and what to expect. They were curtious, friendly, honest and fair. I highly recommend this establishment! Thanks for getting us back to Seward safely xoxo
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